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Why changing your Music On Hold will make your customers happier …

Ever put a customer On Hold and come back to a less than inviting customer? Want to try to put them in a better mood so that your team of staff don’t have to deal with these heightened emotions? Well read on … When you call a company and get put on hold, only to…

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How to decide on a Voice Over for your Messages On Hold?

First impressions count. We all know this – so why are so many businesses still leaving their Telephone System first impression with every single potential customer that calls their business up to chance? Ever called a business and noticed that so many are still over looking the first port of call with any potential customer…

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Get Smart On Hold & Find Out Why You Should Look After Your Existing Customers First!

Every business wants more sales … but how? What if you could increase your sales with minimal spending? That would be perfect right!? Well, the easiest way to do this is to repeat, sell to your existing customers.  Targeting your existing customers as a source of new revenue can be a highly effective marketing strategy…

How Smart On Hold helped businesses through Custom Messages On Hold

The Story Of Captain SOHO And His Adventures To Rescue Business Owners The State of the Nation’s On Hold was in the hands of some master criminals. Unknown to everyone, evil is lurking behind the businesses’ phone system called THE SILENCE. This criminal has put the phone system into chaos and someone needed to do…

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How You Can Write Messages On Hold That Will Improve Your Business

Our creative writers have been writing Messages on Hold for our Smart on Hold Options clients for over a decade; so we know that they are pretty good at it. That’s why we have asked them for some tips and tricks to help understand what makes a good On Hold Message so that YOU know…

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Is Your Telephone System ready for “Click to Call”?

A huge survey from Google Think Insights with consumers who recently purchased items, showed some stunning results and proved why you need to ensure your telephone is your businesses best tool. Some of the top results to make you think about your callers, your telephone and indeed your On Hold image are: 70% of mobile…

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Does your business use Easter as a Marketing tool? If not, it should start right now!

This popular holiday works for any industry, not just retailers selling confectionery or in hospitality  … you just need to start promoting it – NOW! Every business can include and use an Easter promotion in their marketing plan! After Christmas, Easter has fast become one of the most profitable holidays of the year. With 2 public holidays…

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