Livestream marketing

7 Tips for Successful Livestream Marketing

What Is Livestreaming? Livestreaming is transmitting live video footage over the internet to an active audience. Livestreaming is available on a number of social media platforms – the most popular being Facebook, Youtube, Twitter and Instagram. Live video marketing is used by some of the biggest brands in the world, including Starbucks, Mashable, Buzzfeed, Dunkin…

dental on hold messages

On Hold Messaging Tips for Dentists

Need messages for your dental practice? We can create customised on hold messages that enhance your image, create a comforting on hold environment and educate your patients about your company and your services. We cover the who, what, when, where, why and how of your business, and we know how to provide your customers with…

on hold company

5 Questions to Ask Before Choosing an on Hold Company

Deciding which on hold company to go with is an important decision for your business – not only do you want the best services possible, but you also want a company that you will love working with. The on hold company you decide to go with should genuinely care about your company, your customers and…

5g technology phone

What is 5G Technology and What Does it Mean for Businesses?

What is 5G? 5G (which stands for fifth generation) will build on the foundation created by 4G LTE. 5G will allow people to text, call and browse the web as always – but the speed at which data is transferred across the network will dramatically increase. 5G will also make it easier for people to…

5 VoIP Disadvantages Debunked!

Heard of VoIP? It stands for ‘Voice over Internet Protocol’, and it works by converting analogue voice calls into digital information delivered over the Internet itself. Like any rising technology, VoIP is subject to circulating myths that aim to discourage people from adapting to new technologies. Perhaps the main reason for these myths and misconceptions…

The Importance of Customer Reviews

Customer reviews are free and they work wonders for your brand image, reputation, sales and search engine rankings. If you don’t have customer reviews, it’s time to get some! Not sure where you should be putting these reviews? You can ask your loyal customers to leave feedback on your social media pages (especially Facebook or…

brand consistency

How to Make Your Brand Stand Out from the Crowd

Your brand image is how your customers see your business and your products/services. Your brand image represents the overall identity of your organisation and impacts the way people think about, talk about and interact with your business. To succeed, you brand image needs to be memorable, recognisable, intentional and consistent. Develop a Brand Guide A…

Unified Communications

How Can Unified Communications Benefit Your Business?

When it comes to business, communication between employees, management and employees is crucial. To ensure smooth business operations in the digital age, Unified Communications (UC) have begun to rise. In fact, the UC market is expected to grow to $61.9 billion by 2018. UC combines your business’s communication channels over a single digital connection, and…

VoIP Hardware

How VoIP Hardware Can Improve Your Business

Successful businesses rely on effective communication to respond to customers, perform their services and manage their team. VoIP allows businesses to combine voice, data and video in one easy-to-manage service, and this makes communication and general business operations much more efficient. Despite these advantages, many small business owners aren’t aware of how VoIP can benefit…

on hold messages

How Often Should You Update Your On Hold Recordings?

Imagine yourself waiting on hold, hearing the same old outdated on hold recording you’ve been hearing for years. You’d probably feel pretty bored and frustrated, right? We’re guessing you don’t want your customers feeling like that when they wait on hold, so it’s important that you know how to keep your on hold space fresh.…